Director, Service Parts & E-Commerce - Gyptech (Toronto)

Overview Over the last 33 years Gyptech (Gypsum Technologies Inc.) has become a global leader in the design, construction, commissioning and servicing of wallboard and roofing equipment and plaster plants. Benefits Competitive compensation Company supported continuing education and opportunities for growth Participation in developing industry-leading innovation with the freedom to be creative and take initiative A collaborative organizational structure which encourages input and feedback from all employees Casual work atmosphere and a flexible work schedule Opportunity to travel and work on exciting and challenging global projects Opportunity Gyptech is seeking a Director, Service Parts & E-Commerce to lead and scale our global spare parts business. This is not a traditional parts role. You will architect and scale a modern, digital‑first aftermarket business—turning spare parts into a high‑growth, high‑margin engine. What You’ll Do Own P&L and drive global spare parts growth across divisions Develop scalable parts programs, pricing strategies, and margin improvement initiatives Lead commissioning and spare parts integration with new equipment sales Lead the design, implementation, and scaling of an integrated B2B e‑commerce platform for parts ordering Build and manage structured parts catalogs and product data Optimize inventory, availability, and supply chain performance Enhance customer experience, order fulfillment, and implement KPIs Lead and develop a high‑performing global team Qualifications 10+ years’ experience in aftermarket parts, service, or product management within an OEM or industrial equipment environment. Experience in gypsum, building materials, heavy machinery, or process industries is preferred. Proven experience building and scaling B2B e‑commerce platforms (industrial/OEM context strongly preferred) Strong understanding of ERP systems (Infor CSI or similar) and system integrations Demonstrated success managing P&L and driving revenue growth in parts/service businesses Knowledge of commissioning processes and capital equipment lifecycle is preferred Familiarity with global operations and multi‑region pricing strategies is an asset Key Competencies Strategic thinker with strong execution capability Commercially driven with deep pricing and margin optimization expertise Digitally savvy with strong e‑commerce and systems mindset Data‑driven decision maker Strong cross‑functional leadership (engineering, sales, supply chain) Customer‑centric mindset Salary The expected salary range for this position is $110,000–$150,000 CAD, with final compensation determined based on experience, qualifications, and internal equity. How to Apply Qualified applicants please submit a resume to and quote the position title in the subject line. EEO Statement Gypsum Technologies Inc. is an equal chance employer and we would like to thank all applicants for their interest. If you require accommodation of disability in the application or interview process please contact us. The application package is available in accessible format upon request. #J-18808-Ljbffr